Working in Singapore provides a unique set of opportunities in a thriving global financial hub. The city-state attracts professionals from all over the world since it boasts a unique labor force, competitive salaries, and a high standard of living. Important businesses combine finance, creativity, and healthcare, with a strong focus on growth and skillful execution. Even though many daily necessities can be expensive, especially accommodation, Singapore’s strong economy, efficient work ethic, and welcoming business environment result in a large number of available jobs. Moreover, the government agency maintains flexible work schedules and provides unambiguous procedures for obtaining work permits. Notwithstanding the challenges of a dynamic work environment, Singapore continues to be a top choice for professional advancement and social diversity.
Industry: Zuellig Pharma Pte Ltd
Location: Changi, East Region
Position: Client and Sales Administration (Administration & Office Support)
Nature of Job: Contract/Temporary
Pay: $28 per hour
About the Company
Zuellig Pharma is one of the biggest medical care administrations bunches in Asia, and our main goal is to make medical care more available to the networks we serve. We give elite dispersion, computerized and business administrations to help the developing medical care needs around here. The organization was begun a long time back and has developed to turn into an extravagant business covering 16 business sectors with more than 12,000 representatives. Our kin serve in excess of 200,000 clinical offices and work with more than 450 clients, remembering the best 20 drug organizations for the world
Requirements
- Minimum Qualification in Business Administration
- Minimum of two years of relevant experience in a customer service or logistics operations job
- Good communication skills both in writing and speaking
- Strong interpersonal abilities and careful completion of duties assigned
- Experiences pertaining to customer service
Job Responsibilities
- In order to prevent abandoned calls, especially during peak hours, manage order hotlines by making sure calls are handled promptly.
- At all times, make sure the departmental service level is met.
- Assure correct and prompt processing of orders placed via the order hotline.
- Make sure that the processes for processing orders requiring pricing approval, items with sales restrictions, and other major requirements are properly followed.
- Organize the information flow on order status, delivery arrangements, and incorrect orders between customers, principals, the warehouse, and the delivery team.
- Make sure that important details about unique scheduling requests and urgent deliveries are conveyed, and that the delivery section is followed up with until the delivery is completed.
- When necessary, help with the processing of orders coming from other sources, such as fax, sales order, or electronic orders.
- In charge of gathering data and promptly entering feedback into the CRM system.
- Check and evaluate the given information. When feasible, address problems immediately; if not, assign the work to the appropriate departments so they may address the issue or correct the feedback.
- Make sure that all concerns and problems are promptly reported by principals and consumers.
- As needed, offer administrative help. For instance, filing, entering data, getting documents, and any other tasks given.
- Make sure that ISO procedures are strictly followed and adhered to.
- Any more duties that could be given.
Apply on the company website HERE
After the job application, Singapore visa can be processed through HERE
